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When it was finally installed it seemed much larger than I thought it would be. It can hold more towels than I realized. I''m very pleased with this towel warmer, it warms up nice and evenly, but I think it was way over priced. We installed a simple timer on it so we could use it as needed instead of on a regular schedule. Our timer goes from 1 minute to 90 minutes which is plenty for our circumstances. The bathroom we put this towel warmer in is in our basement and does not have a window or very good ventilation. We noticed that our towels were not drying by the time we got home from work, so when we did our remodel we made sure to run a dedicated electrical line which is required in the specs for this towel warmer. We love it, and no more damp & musty smelling towels.