We were a bit skeptical purchasing due to some reviews however, our sales representative was so knowledgeable that we decided to take the chance. We have absolutely no regrets. We were emailed our order confirmation very quickly which provided a nice sense of comfort with the level of customer service. We reside in Vancouver Canada and we received the two chandeliers which were ordered within 10 business days. I cannot think of any reason why anyone should not order from Lighting Universe. Terrific value for what we were looking for.
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