Always be wary when purchasing an item online that doesn't give you multiple images! I was disappointed that the silver was so dark, more like a flat pewter. Before we removed it from the box we noticed that there were loose glass balls rolling in the bottom of the box. These were strands that had broken in transit (three strands of clear plastic thread, like fishing line, had snapped). Also, the small glass flowers are held in place with this thread as well. I recommend hanging this high so imperfections will be less noticeable. We purchased ours to hang over our kitchen table. The plus side is that customer service was very good, they gave me exact measurements with and without the bottom crystal.
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