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I purchased 12 of these. So far I have opened 5 and they have all had serious defects. The threads to mount the hook on its bolt are not threaded correctly. These first five are un-usable! I am returning the rest.
The bad news still continues! I called Smedbo to alert them to a problem in their quality control. The receptionist literally hung up on me! Her response was "I am not supposed to talk to you." That is a direct quote. When I asked her if Smedbo's policy on customer service was as flawed as their quality control, she hung up on me. So there is the answer.
I normally do not write product reviews. I do not have time for it. I do architectural renovation in NYC and have a shop where I can fix most faulty products. But Smedbo's return policy and their customer service took the cake. I will never order a single Smedbo product again. I will steer all my clients away from their products. I suggest you do the same.
Nice design and a beautiful hook, but smaller than I thought it would be. Make sure you check out the dimensions before you buy to make sure it's what you want. Other than that, it's small, but sturdy. Perfect for hooking a towel or robe near a shower. Doesn't take up much room.
Single Prong Robe Hook The Liberty 35 lb.
1-1/2 inch Single-Prong Robe Hook is constructed of durable zinc die-cast. Made of durable die-cast zinc. This hook is great for use in closets, bathrooms and bedrooms. The hook holds a maximum ...
This decorative hook is great for use in
closets, bathrooms and bedrooms. The Single Prong Robe hook is offered in a 2-pair multi-pack for all of your organizational needs. Mounting hardware included for easy installation. Fasteners included 2 per package ...
2-in Single Utility Solid Brass Coat Hook Elegent
and simple solid brass hooks. Easy to install and adds function to simplicity. Simple and Elegant Update to your Kitchen or Bathroom Mounting Hardware Included Finish: Chrome Materials: Brass Bulb sold separately ...
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