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The grab bar has a different mounting assembly from the towel ring in the same product line, but the instructions that came with it were for the towel ring. When I called customer service, the person insisted the mounting assemblies were the same (though I had both fixtures in front of me and they were most definitely NOT the same). It took two professional contractors (4 hands) and different mounting screws that we bought locally to get the thing installed. Contractor said he'd never seen a grab bar that was so difficult to install. That said, it looks lovely now that it's up.
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