It took 3 weeks to get this (with several restatements of delivery date after the initial in stock one). I had to have the plumbing done to the spec sheet which gives the wrong dimensions for this towel rail. Now the wall pipes are almost 1" wider than the actual towel rail fittings. If the shipping was on time, or the specifications were correct, then it would be great and I would recommend it, but from my experience you need to order it well in advance and get it before the plumbing is installed or look elsewhere.
Although this is a very attractive towel warmer, it is not very functional. The ladder design does not heat the towels well. All of the bars get very warm, but because they are far apart, they do not warm the towels. Also, I see no purpose in the upright bars getting hot since your towel does not go over those. I have tried warming a robe by hanging it over the whole unit, that does not work either. If you truly want warm towels, I believe a unit with a solid panel to hang your towel over would be much more effective. So now I just have a very expensive towel bar.