I purchased the Coaster 900079 Towel Rack. When I recieved this item and tried to assembly the screws would not fit. After trying several hours to put the towel rack together I called Coaster Company, where I talked to a very rude person that told me there was nothing that they could do about it and basically told me it was not there problem. My question if you manafacture a product and sell it and it has defects, who responsibility is it to repair, replace or refund your money. Just to be sure you understand it was not ATG Stores.com falult. I called ATG Stores.com and spoke with Will how was very understanding and helpful. He made sure I recieved a refund for this defective product. Just take my advise and DO NOT PURCHASE anything made by Coaster Fine Furniture.
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By Lynn O. from Farmers Branch, TX on Feb 10, 2014
Very poor quality, one of the legs is shorter than the others making it not level. Asked for dark bronze and this is gold. Will not be ordering from this site again....no wonder they have a "no return" policy,.