Delivery Options

Curbside Delivery

This is the most basic level of freight service. The freight delivery company will require that the customer remove their items from the rear of the truck. Any additional services to move the product to the driveway or garage will be an additional fee that must be authorized by the ATG Stores and must be paid by the customer. The delivery driver/s will not take the product in the home or provide room of choice or setup services.

Threshold Delivery

Two Delivery professionals will deliver your item/s to the First Dry Area. If the shipper has palletized or crated the item/s, or the order is for products like Bath Tubs, Large Chandeliers, and Exercise Equipment, it will only be delivered to the First Dry Area or Garage. If any piece of the order is greater than 300 lbs., or there are greater than 4 pieces to the order, the delivery will only be to the First Dry Area or Garage. There will be no packaging removal or assembly services provided. Stairs are usually not included. ATG Stores recommends upgrading to Inside Delivery with Room of Choice and/or Setup if you live above the first floor in your building.

Inside Delivery with Room of Choice

Two Delivery professionals will deliver your item/s inside your residence to the room of your choice. This includes two flights of stairs. No Assembly. Some carriers will remove packaging and debris, while others will leave product in original packaging.

Inside Delivery, Room of Choice & Setup

Two Delivery professionals will deliver your item/s inside your residence to the room of your choice. This includes two flights of stairs, unpacking, debris removal, and light assembly limited to 15 minutes. If you would like to increase the setup time, and/or have the product deluxed, please contact customer service at (800) 500-9541 or Live Chat.