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2 Questions from the Community
Is it possibble to puchase the O'rings that seal lense from the canister?
I spoke with the manufacturer and unfortunately they do not just sell that particular part by itself (O'ring that seals the lense). The only way they would be able to replace it is if it was purchased through us and the item arrived with that part missing.
Looked all over Kansas City for a replacement fixture but to no avail. Developer had gone out of business as well as the local lighting supplier. Checked several major outlets for a similar fixture but none were available. Found this one online, called and spoke to a very friendly rep who assisted me in ordering the product. My order was processed very quickly even with a major holiday in the way. Installation went well and my customer was very satisfied. Thanks again!!
When purchasing the lights I thought the lamps were included since you had to specify the bulb size and wattage. Apparently this was to size the fixture you were purchasing. (could be specified, no lamps included) As far as the fixture, they seem to be well made and shipping was fast. I have not installed them yet, but see no issues with the fixtures.
How would you rank the quality of instructions and ease of installation/set-up?