I bought this faucet with 2 unknowns: i didn't know kingston brass & i didn't know fixture universe. i didn't know what to expect but decided to take a chance. the faucet itself is exactly what i wanted. it is solid brass so the quality is high & the design is lovely. kingston brass has many 'non-contemporary' designs. i'll be ordering another faucet shortly. regarding fixture universe, i'm pleasantly surprised. i chose this online company not only for the free shipping, but also because it had the best price & NO restocking fee! i had a question & called them & the staff were VERY helpful. again - an amazing surprise. i'm doing some home renovations & plan on ordering more items thru fixture universe.