Helpful Votes:100.00 % First Review:5/10/2011 Last Review:5/10/2011
Denice R. Cave Creek, AZMay 10, 2011
satisfaction with rug purchase
I received the rug and once it was unrolled and placed in the room it had lumps in the rug where it wouldn't lay flat. I, at first, attributed this to the shipment and being rolled up but this rug has been on the floor now for 2 months and the bumps still have not flattened out.
I don't know if this was due to the rug itself or the way it was packed for shipment. The rug was rolled then folded in half and wrapped in plastic and taped. It seems to me that where the rug was folded is where the bumps are at.
I am at a loss on what to do to correct it.
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