To date, I have been extremely pleased with both the product quality and the level of service from Lighting Universe. I especially appreciate their ability to get large orders.....and even small orders or replacement parts.....to us in short order. I will continue to use Lighting Universe as a reliable supplier.
My purchase went smooth. The product was of high quality, the ordering was easy, and the delivery was as said.
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Great customer service
By Holland S. from Albuquerque, NM on Aug 25, 2008
I spoke with a person who was smart and helpful. The lamp is well made and I have only praise for this company. I order a lot of things through the internet; this company was exceptionally helpful - especially when we had to switch out a part.
The ordering process for the vapor guard wire cover guard fixture and mounting hardware was difficult to understand. All the parts were optional and depending on the seperate parts that you order they may or may not work together. Lighting Universe accomadated all our changes to get the final product and once we got them right the installation went smooth. We get VERY positive comments on the quality and look.