Our hardware arrived quickly, but there was a part missing. Your customer service was helpful and polite. The first time the representative misunderstood what part we were missing, but we didn't have to wait long at all after the second time I called to get the right thing. So even though there was a problem, I didn't mind because there was such prompt and courteous service to get it taken care of.
I had a hard time finding what I was looking for in Lowe's or our local specialty stores. I was a little nervous ordering online, but these pulls were perfect! Very classic looking, not too ornate, and they matched the drill holes for our other pulls exactly. They look great on our newly refinished coffee table! I couldn't be happier!
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