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12.04.14 -

ATGStores.com to donate products with a retail value of $500,000...

11.25.14 -

Online Retailer ATGStores.com Guarantees On-Time Delivery for...

11.06.14 -

ATGStores.com Introduces 'Sample Knobs & Pulls Credit Program...

09.16.14 -

New ATGStores.com "Learning Lounge" Offers Unique Take on DIY...

08.06.14 -

ATGStores.com Makes $65,000 Product Donation to Habitat for...

07.24.14 -

Home Improvement Retailer ATGStores.com Unveils Responsive...

05.01.14 -

ATGStores.com Now Offers Complimentary Shipping...

03.19.14 -

ATGStores.com Merges Websites into Giant Online...

02.18.14 -

ATGStores.com Now Recognized as Google Trusted Store...

02.04.14 -

ATG Stores Introduces Best Price Guarantee...


ATGStores.com to donate products with a retail value of $500,000 to Habitat for Humanity ReStores

Kirkland, WA - December 4, 2014

ATGStores.com broadens its partnership with Habitat for Humanity by expanding product donations by end of 2015.

ATGStores.com is joining Habitat for Humanity ReStores in a new partnership, committing in-kind donations with a retail value of $500,000, over the next year to support Habitat's mission of creating safe, decent and affordable housing.

The donations, which will consist of new and unused returned products, are the next step for ATGStores.com as it expands its charitable commitments through its All That's Good Deeds program.

"As an online home improvement company, our business model and logistics ability give us an opportunity to make a real difference in our community," said ATGStores.com Purchasing & Fulfillment Director Donna Miller, "and by partnering with Habitat for Humanity ReStores, we can make an even bigger impact."

Habitat for Humanity ReStores are nonprofit home improvement stores and donation centers that sell new and gently used furniture, home accessories, building materials and appliances to the public at a fraction of the retail price. Proceeds are used to build homes, community and hope locally and around the world.

"We are excited to partner with ATGStores.com," said Larry Gluth, senior vice president, U.S. and Canada, Habitat for Humanity International. "This support will make it possible for us to help more families around the world realize the dream of homeownership."

The program represents an environmentally responsible way for both ATGStores.com and Habitat ReStores to make a difference in local communities. ATGStores.com donated a portion of the products beginning in July 2014, and will donate the remaining products through the end of 2015.

"We're excited for the chance to grow our All That's Good Deeds program with this partnership, particularly during the holiday season," said ATGStores.com President Michelle Newbery. "Habitat for Humanity has made it possible for us to give back even more, and we look forward to seeing what we can accomplish together."

In addition to the ATGStores.com partnership with Habitat for Humanity ReStores, Lowe's renewed its partnership with Habitat for Humanity International this year with a five-year commitment that will bring its total contributions to more than $63 million since 2003.

About ATGStores.com ATGStores.com, a Lowe's company since 2011, specializes in home improvement and home furnishing products. ATGStores.com has been serving customers since 1999 and features more than 3.5 million products in a host of different categories ranging from lighting and plumbing to furniture and hardware.

About Habitat for Humanity International Habitat for Humanity International's vision is a world where everyone has a decent place to live. Anchored by the conviction that housing provides a path out of poverty, since 1976 Habitat has helped more than 5 million people through home construction, rehabilitation and repairs and by increasing access to improved shelter through products and services. Habitat also advocates to improve access to decent and affordable shelter and offers a variety of housing support services that enable families with limited means to make needed improvements on their homes as their time and resources allow. As a nonprofit Christian housing organization, Habitat works in more than 70 countries and welcomes people of all races, religions and nationalities to partner in its mission. To learn more, donate or volunteer, visit habitat.org.


Online Retailer ATGStores.com Guarantees On-Time Delivery for Holiday Purchases

Kirkland, WA - November 25, 2014

ATGStores.com introduces the "12/25 Delivery Guarantee" program that utilizes new logistics strategies and automated technology to better ensure timely package delivery during the holidays.

The ATGStores.com "12/25 Delivery Guarantee," which offers customers a shipping guarantee backed by a credit reimbursement of 10% of the item value up to $100, aims to have all holiday orders delivered by Dec. 24, 2014.

The company is set to offer any customer who purchases items covered in the program an account credit if that order isn't delivered by Dec. 24, 2014. Once confirmed, the credit will disburse at the customer's request when they call the ATGStores.com Customer Service team at 1-888-500-9541 or contact the store via Live Chat.

The 12/25 Delivery Guarantee comes in addition to the company's Best Price Guarantee, no-hassle return policy and free shipping at any price within the continental U.S. just in time for shoppers to take advantage for Black Friday, Cyber Monday and beyond.

"Customers will receive the credit in addition to the order if a delay occurs, but our primary goal is to have a perfect delivery record this holiday season," said ATGStores.com Vice President of Operations Luke Goff. "We've made numerous logistics improvements so that we may offer our customers all that's good in a holiday delivery experience."

The guarantee applies to a wide selection of products with destinations within the continental U.S. and will be marked by a special "By 12/25" icon.

"This is a commitment we take very seriously," said Mr. Goff. "We've worked very hard with our vendors and our shipping partners to ensure our best holiday delivery service to date."

ATGStores.com, a Lowe's Company since 2011, specializes in home improvement and home furnishing products and has been serving its customers since 1999. The company features more than 3.5 million products in a host of different categories ranging from lighting and plumbing to furniture and hardware. Click here for more information and a detailed timeline on ATGStores.com.


ATGStores.com Introduces 'Sample Knobs & Pulls Credit Program,' Offers Customers Return Credit on Sample Purchases

Kirkland, WA - November 6, 2014

ATGStores.com provides customers a way to receive a $50 return credit on sample purchases made from its selection of cabinet knobs and pulls, which includes more than 8,000 designs from leading manufacturers.

ATGStores.com is introducing a new customer-focused plan called the Sample Knobs & Pulls Credit Program that provides shoppers with a return credit of up to $50 on sample purchases made from its selection of more than 8,000 cabinet knobs and pulls.

The program is intended to help introduce customers to a wide variety of cabinet hardware while also making it easier for them to find the perfect fit in an ever-expanding field of online home improvement options.

"We understand people have a lot of choices, whether online or in the store, and that sometimes it's important to be able to see and feel the product before deciding on a larger purchase," said Jessica Jay, Director of Business Development. "This is one way we can bring a better shopping experience to our customers that will add value to their home improvement projects and help them select the right products."

To receive return credit, customers first place an order that includes a selection of knobs and pulls that are limited to a quantity of one per design. Once received, customers can decide which knobs and/or pulls they like best and place a second order for the remaining pieces they need to complete the project. Customers then contact ATGStores.com with both order numbers to receive an account credit of up to $50. (See full program details here.)

Shoppers may include a sample of knobs and pulls in any online order, including those that contain other items. No special sample order needs to be made to qualify for the program.

"Our goal is to continue to deliver all that's good to our customers by offering a risk-free and simple shopping experience," said ATGStores.com President Michelle Newbery. "We're confident our customers will enjoy being able to try out a selection of knobs and pulls without having to worry about order complications or being stuck with a design they don't like."

ATGStores.com features more than 8,000 cabinet knob and pull designs from numerous well-known manufacturers like Amerock, Liberty Hardware, Schaub & Company and Jeffrey Alexander, as well as American-made brands that include Hot Knobs, Knobware and Sietto.

ATGStores.com, a Lowe's Company since 2011, specializes in home improvement and home furnishing products and has been serving its customers since 1999. The company features more than 3.5 million products in a host of different categories ranging from lighting and plumbing to furniture and hardware. Click here for more information and a detailed timeline on ATGStores.com.


New ATGStores.com "Learning Lounge" Offers Unique Take on DIY, Home Improvement

Kirkland, WA - September 16, 2014

Online home improvement retailer ATGStores.com aims to enhance the customer experience by providing new DIY and how-to info in a virtual "Learning Lounge" that is free to access.

ATGStores.com continues its effort to enhance the experience it offers customers with the rollout of its new "Learning Lounge" - an online library of home improvement tips, tricks and how-to videos that cover everything from ceiling fan installation to buyer's guides for birdhouses.

"We're excited to continue bringing all that's good to our customers by providing enriched content and information to make the buying process easier," said ATGStores.com President Michelle Newbery. "In many ways, the Learning Lounge is an extension of our customer service; another way for us to engage with people and help them save time and money on home improvement projects."

The Learning Lounge has three main components: the Media Gallery, Articles and the ATGStores.com Blog. The Media Gallery contains infographics, how-to videos and other image-based content, while the Articles section and Blog provide detailed information on hundreds of topics.

"There's a wealth of information in the Learning Lounge, and we've worked very hard to organize it in a way that makes it fun and helpful," said Director of Marketing Nick Hupka. "Learning can be inspirational. This is a place where people can drop in for a quick tip or hang out and enjoy more in-depth material."

Future plans for the Lounge include an interactive element that will allow customers to share ideas and chat with design pros and DIY enthusiasts about plans, projects and how to get the most out of everything ATGStores.com has to offer.

"This is just the beginning for the Learning Lounge," said Mr. Hupka. "We want to help people improve their homes and add value to that experience in a way that extends beyond simply providing them with a home product."

ATGStores.com, a Lowe's Company since 2011, specializes in home improvement and home furnishing products and has been serving its customers since 1999. The company features more than 3.5 million products in a host of different categories ranging from lighting and plumbing to furniture and hardware. Click here for more information and a detailed timeline on ATGStores.com.


ATGStores.com Makes $65,000 Product Donation to Habitat for Humanity to Launch New Community Initiative

Kirkland, WA - August 06, 2014

ATGStores.com announces the "All That's Good Deeds" program, a community initiative with monthly philanthropic giving, beginning with a donation of furniture and lighting to Habitat for Humanity Seattle-King County.

ATGStores.com is proud to take the first step in a new charity initiative with a $65,000 product donation to Habitat for Humanity Seattle-King County. The donation will support Habitat for Humanity's affordable homeownership program in Seattle and surrounding communities.

"This partnership is part of our new "All That's Good Deeds" program, an initiative with monthly philanthropic goals we hope will make a difference in our community," said ATGStores.com President Michelle Newbery. "We're excited about this and other opportunities as ATGStores.com works to bring all that's good to families in Seattle and beyond."

The donation includes new furniture and lighting that Habitat for Humanity will sell at a significant discount at its Seattle and Bellevue stores. The gift will further the Habitat mission on two fronts: by providing high-quality home products at an affordable cost and funding its homeownership program with the proceeds.

"We are so grateful for the wonderful merchandise donated by ATGStores.com," said Habitat for Humanity Seattle-King County Director of Retail Stores Don Gordon. "This first donation of quality hardware, lighting fixtures and furniture will be sold at our Habitat Stores where the proceeds will go towards our important goal: putting an end to inadequate housing and strengthening our communities."

Both groups anticipate strengthening the new partnership in the coming years to support Habitat's homeownership program, which requires qualified low-income homebuyers to also invest sweat equity into the homes they purchase.

"The ATGStores.com team is excited to partner with Habitat for Humanity to help our local community," said Ms. Newbery. "We're committed to our customers, employees and neighbors, and this is just one of many efforts to come."

Habitat for Humanity Seattle-King County has an open-door policy for anyone who would like to come in and lend a hand. No experience is necessary and all are welcome to share in helping to build a stronger, safer community. This branch is an Affiliate of Distinction and has several ongoing projects throughout the area, including many that are distinguished for meeting elevated standards for energy efficiency.

To volunteer, donate or simply learn more, visit the Habitat for Humanity Seattle-King County website at http://www.habitatskc.org/ or call (206) 453-2950 for more information.

ATGStores.com, a Lowe's Company since 2011, specializes in home improvement and home furnishing products and has been serving its customers since 1999. The company features more than 3.5 million products in a host of different categories ranging from lighting and plumbing to furniture and hardware. Click here for more information and a detailed timeline on ATGStores.com.


Home Improvement Retailer ATGStores.com Unveils Responsive Design, Allows Customers Seamless Mobile Web Browsing

Kirkland, WA - July 24, 2014

ATGStores.com launches a brand-new responsive website design that makes it easy for customers to browse millions of products on their tablets and smartphones.

ATGStores.com continues to improve its online retail experience by adding responsive design to its website so visitors can enjoy free shipping on everything with no minimum purchase while shopping with their smartphones and tablets.

"We are excited to launch our responsive Web design, which allows ATGStores.com to have a single website that automatically fits the screen size of the device on which it is being viewed," said ATGStores.com Vice President of Technology Brad Halbach. "By adapting the content, design, navigation and method of interaction we can deliver the same comfort and usability to the mobile user as to the desktop user."

The shift to fully responsive design is being driven by customer feedback in a market that increasingly relies on easy mobile purchasing. Studies show that a growing number of ATGStores.com customers are interested in browsing for home improvement products while on the go and comparing prices in real time.

"Responsive design allows us to continue to bring all that's good to our valued customers. Now, with responsive design, free shipping, no restocking fees and easy returns, customers can shop our millions of products truly hassle-free," said ATGStores.com President Michelle Newbery.

ATGStores.com is capable of making these improvements to its online experience and adapting quickly to customer needs thanks to a proprietary operating platform that was built and is maintained on-site at its company headquarters outside of Seattle.

"The upgrade to a single responsive site allows us to bring all the features of our platform to our customers no matter where they are or what device they are on without the cost of maintaining both a mobile and a full website," said ATGStores.com Online Experience Manager Morgan Eason.

ATGStores.com, a Lowe's Company since 2011, specializes in home improvement and home furnishing products and has been serving its customers since 1999. The company features more than 3.5 million products in a host of different categories ranging from lighting and plumbing to furniture and hardware.


ATGStores.com Now Offers Complimentary Shipping at Any Price and Removes Restocking Fees on Millions of Products

Kirkland, WA - May 1, 2014

ATGStores.com is delivering increased value for its customers by introducing free shipping on everything with no minimum purchase and eliminating restocking fees for millions of home improvement and home furnishing items.

Free shipping is now available within the continental U.S. with no minimum purchase or subscription fee and restocking fees have also been phased out. ATGStores.com has prepared its operational and customer service teams to help customers take advantage of the free shipping and a more streamlined returns process.

"By removing shipping and restocking fees, our customers can better focus on selecting the best products for their projects," said ATGStores.com President Michelle Newbery. "These hassle-free processes combined with our wide selection and dedicated onsite customer experience teams are helping us bring all that's good about ATGStores.com to our customers every day."

ATGStores.com is excited to bring these premier services to all of its customers at no additional cost as a way to cement its commitment to making a real difference in how people engage in online shopping for furnishings and home improvement products.

About ATG Stores

ATGStores.com, a Lowe's Company since 2011, specializes in home improvement and home furnishing products and has been serving its customers since 1999. The company features more than 3 million products in a host of different categories ranging from lighting and plumbing to furniture and hardware.


ATGStores.com Merges Websites into Giant Online Home Improvement Superstore

Kirkland, WA - March 19, 2014

ATGStores.com, a member of Lowe's Company since 2011, looks to shake up the online home improvement retail space by consolidating its host of websites into one online location at ATGStores.com.

ATGStores.com, which offers millions of home improvement and home furnishing items, is making it easier for customers to find everything they need for their homes by consolidating its many websites into one online location at ATGStores.com.

"We're very excited about the consolidation of all of our stores into one powerful brand," said President Michelle Newbery. "By doing this, we'll be able to provide a seamless shopping experience to our customers that will better help them find what they need for their next home project."

This enhanced shopping experience is the culmination of a months-long effort by the company's tech, marketing and customer service teams to bring DIYers, homeowners and commercial buyers even closer to having a one-stop marketplace for everything from lighting and furniture to decor and appliances.

"Consumers and online retail industry experts have long recognized the cutting-edge work of our teams to improve the online customer experience," said Director of Marketing Nick Hupka. "Google has since invited us to join their Trusted Stores program and we've been recognized by StellaService for our upgraded customer service capabilities, and our goal is to use the new platform to improve even further."

ATGStores.com, a member of Lowe's Company since 2011, specializes in home improvement and home furnishing products and has been serving its customers since 1999. The company features more than 3 million products in a host of different categories ranging from lighting and plumbing to furniture and hardware.


ATGStores.com Now Recognized as Google Trusted Store

Kirkland, WA - February 18, 2014

ATGStores.com, which offers millions of home improvement and home furnishing items, was recently selected to join the Google Trusted Stores program. To help shoppers identify online merchants that offer a great shopping experience, the Google Trusted Store badge is awarded to e-commerce sites that demonstrate a track record of on-time shipping and excellent customer service. When visiting ATGStores.com, shoppers can hover over the Google Trusted Store badge and see metrics on the store's shipping and customer service performance.

"ATGStores.com is excited to be a part of the Google Trusted Stores program," said ATGStores.com President Michelle Newbery. "It's a testament to our focus on consistently providing an excellent customer experience."As an added benefit, people who shop at Google Trusted Stores like ATGStores.com have the option to select free purchase protection from Google. In the unlikely event of an issue with their purchase, they can request Google's help and Google will work with the store and the customer to address the issue. As part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases.

Google Trusted Stores is entirely free, both for shoppers and for online stores. The program helps online stores like ATGStores.com attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their websites.

ATGStores.com, a member of the Lowe's family since 2011, specializes in home improvement and home furnishing products and has been serving its customers since 1999. The company features some 3 million products in a host of different categories ranging from lighting and plumbing to furniture and hardware. Click herefor more information and a detailed timeline on ATGStores.com.


ATG Stores Introduces Best Price Guarantee

Kirkland, WA - February 4, 2014

Online retailer ATGStores.com, a member of the Lowe's family of stores since 2011, is now offering its customers a new "Best Price Guarantee" that will match the prices of competing retailers like Amazon.com and Wayfair.com and then beat it by 10%.

The Best Price Guarantee comes with some restrictions and must be matched to the competitor's price including any shipping charges that may apply.

A full description of the Best Price Guarantee can be found on the company website at /support/lowpriceguarantee.aspx and is summarized here:

"ATG Stores is committed to providing you with everyday low prices, so if you find a lower price on an identical in-stock item at any other online store we will match it - and then beat it by 10%. The price must be currently published on the website of an authorized U.S. retailer and the guarantee only applies to new orders. It excludes special orders, sales items, special offers, clearance items, bid pricing, volume discounts, open-box merchandise and any sales taxes, customs and shipping charges that may apply. The price matched will be determined as the competitor price plus any and all shipping fees charged by the competitor."

The "Best Price Guarantee" is part of an ongoing plan to increase competitiveness in the online home improvement retail sector as well as increase the exposure of ATG Stores.

ATG Stores is based in Kirkland, Washington, and is a proud member of the Better Business Bureau with an A rating. ATG Stores has long been committed to excellence in both its product selection and dedication to customer service.

ATGStores.com specializes in home improvement and decor products and has been serving its growing family of customers since 1999. The company features some 3 million products in a host of different categories ranging from lighting and plumbing to furniture and hardware.

About ATG Stores

ATG Stores launched its first website - LightingUniverse.com - in 1999 as part of a business plan intended to help people quickly source lighting product for residential and commercial use. Today, that philosophy has helped us grow into a company with a selection of millions of items from more than 3,000 name-brand manufacturers that specialize in home improvement products and fine home furnishings... Read More

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